Hear What Our Family Member Has To Say
YELP 5-Star Review 1/31/17
My mother has been a resident at Central Baptist Village (CBV) almost five years. When it became apparent that it would not be safe for her to live at home any more we began a search for a facility with a continuum of care knowing that because of her diagnosis of dementia eventually she would require skilled nursing. Initially she lived in The Terrace, the memory care wing where each resident has their own apartment in addition to the common areas like lounges and the dining room. Residents receive assistance as needed. The Certified Nursing Assistants help the residents with daily skills. Nurses are available around the clock to administer medication and monitor residents as needed. Activities staff provide a variety of daily activities that engage all residents no matter their level of functioning. CBV has a Retirement Area for residents who are still independent where Resident Assistants are available to help as needed. Finally, there is the skilled nursing area called Nursing Pavilion where mom is now. The residents here require assistance with most or all activities of daily living. My personal experience is that there must be a very careful employee selection process because the staff here are exceptionally professional, competent, compassionate and friendly. They are very receptive to family feedback and truly work as a team to provide individualized care. On the Pavilion the residents have an Individual Care Plan which is revised as needed with a formal Care Plan meeting every three months. Finding a place to care for mom or dad is a stressful process. My mother actually preselected Central Baptist Village because her own mother had lived there fifteen years before. (Grandma chose CBV because it was near mom’s house and she wanted it to be convenient.) Mom was impressed with the staff and the care they gave her mother. Her mom was happy at CBV so mom said that if ever the day came where she could no longer live at home she wanted to live at CBV. Even so, when the time came we wanted to make sure that Mom received the very best of care. We did our research and picked the five top rated retirement homes with a continuum of services in the Chicago area. We visited the other 4 but determined CBV to be the number 1 choice. We were a little concerned that given the name there would be an emphasis on that religion but that is not the case at all. In fact, the residents here represent many religions and the services seem to be non denominational. In addition, visiting priests from local Catholic Churches administer mass once a week and communion on Sundays. In 2016 CBV was named by the Chicago Tribune as one of the top workplaces for the third year in a row. That tells me that the employees are happy working here and if they are happy, they are going to stay. Continuity is so important in the care of residents with dementia. Be sure you visit several facilities but make sure CBV is one of them. If you happen to see a family member ask them what they like or don’t like about CBV. I find other family members to be friendly and open too.
Donna S., Daughter